Hosting X10Hosting offers a basic, free hosting package that claims to be complete and easy to use.
However, is it easier to use than any other free services that are offered? My review of the X10 Hosting reveals the truth.
Setting-Up and Support
One thing, which is undoubtedly true is that you can set it up very quickly. It took me less than five minutes to register and get to the main dashboard.
However, many other reviews of X10 Hosting report problems with usernames and passwords.
Even worse, delays of 7 days are common when it comes to getting any response from the customer support team.
Of course, X10Hosting has a well thought out website and a well-organized community, but this doesn’t give any real answers to my problems.
It feels like X10Hosting offers a fantastic and quick setup, but then I’m alone and completely stuck if I need any help. That is not good at all, as customer support forms a crucial part of any service that is offered.
X10Hosting Pricing
As far as pricing goes, the primary service provided by X10Hosting is free.
However, there is also a premium service, which offers an unlimited number of domains, disk space, bandwidth, and much more.
At $6.95 per month, it can be considered quite reasonable for what it offers. Furthermore, if you pay for three years at once, it works out to $3.95 per month, which is even more reasonable.
Paying for three years (or even two years) per pass also gives you some other exciting advantages. These include:
- A free domain name each year,
- A free SSL certificate and
- A free dedicated IP address.
Plans in More Detail
All tariff plans are covered by the Service Level Agreement, which guarantees a refund if the uptime is less than 99.9%. The level of support is the same for everyone. However, memory and the total number of processes are the main reasons for the surcharge.
| Free | Infinity | |
| Disk Space | Unlimited | Unlimited |
| Bandwidth | Unlimited | Unlimited |
| Domains | 2 | Unlimited |
| SDD or HDD | HDD | SDD |
| SSL | No | Yes (with biennial and triennial plans) |
| 3 | Unlimited | |
| Website Builder | Yes | Yes |
| Money-Back Guarantee | N/A | No |
| Customer Support | None | 24/7 tickets |
The most significant difference between the packages is that the free package lacks customer support. That is very important to me, so I would only recommend the free version for essential purposes.
Performance
I did the Bitcatcha test and found that X10Hosting provides the right performance level of overall response time.
I can only notice faults in speed with regards to India, which are well below average and need to be corrected. If communication with India is essential to you, I would advise you to look elsewhere.
Besides, during my testing in the last 30 days, I have had no problems with the overall uptime. It has met the terms of the Service Level Agreement with ease.
To sum it up
Overall, there is nothing to complain about. X10Hosting works well in terms of uptime and competitive prices (especially if you pay in bulk for three years).
It also features a free option, and although this is a straightforward option, it allows us to test waters before buying.
Have you already tried X10Hosting yourself? If yes, please leave your feedback on X10Hosting in the comments section below.
Perhaps you can save the impression that the 7-day delay in customer service has affected me.
Pros
- Excellent performance
- Very easy to use
- Reliable uptime
Cons
- Low level of customer service
- Free hosting is very limited