GoDaddy Editorial Review & Aggregated Reddit Reviews
Ok, so boobs weigh more than great hosting. I have had my share, and whatever is running those GoDaddy servers ain’t whut it used to be.
At this point, any client of mine that has 250 visitors a day (deemed unique), has to upgrade to the MAXIMUM plan at godaddy for enterprise level servers, to be in compliance with their services. It’s just way extreme.
Yes I can migrate easily, but it’s a PIA to deal with it and explain to the client why this is needed.
AVOID GODADDY! they are junk. They are only good for domains and sometimes not even that.
I had a very very bad experience. Try being charged for 3 years of hosting when you signed up for one year and then fighting to get the issue fixed. Ended up sending a lawyer.
So yeah, godaddy is bad.
I have done migrations from godaddy, and their phpmyadmin from managed wordpress was so broken I couldn’t do a backup. Plugins were not working as expected for migration. I can say at least their support actually got me the backup.
It’s a push to get customers off shared hosting and onto unmanaged VPS services, which lack any supervision, but also free GoDaddy (or any provider that practices this) of sysadmin burdens thus lowering their costs. Once an unmanaged VPS gets hacked, it’s easy to upsell the client on a managed VPS service at a premium. This subterfuge has been in play for at least a year, because shared hosting drove itself to unprofitability by promising “unlimited” resources.
“Well our shared hosting can only provide so many resources! May we recommend a VPS? You’ll get better performance out of it!”
When in reality you’re reducing the amount of RAM and processing ability available to your site dollar for dollar as those system services take a chunk away of available RAM. On the hypervisor side of it too that RAM, I can guarantee, is being compressed, same pages duplicated, and distributed across several hundred VMs.
Anyone notice godaddy has throttled down all of the hosting to a point of ridiculousness?
Why? To increase revenue by saying your using too many resources and need to upgrade. Its pathetic, I can run diagnostic software and prove my wordpress site is at very BEST tops out at 24% usage. (Memory, I/O, page processes, etc).
Godaddy says the site is using 80%. Such bullshit.
My other LAMP servers on other hosts USING THE SAME FRAMEWORK/theme and approximate same content is far less. Around 15% overhead to run required scripts.
I guess im the only anal ass that tells clients: Do not host on godaddy! They are in bottom tier…. falls on def ears. I guess models w big boobs is deafening.
I CONSTANTLY tell people to avoid GoDaddy. They suck balls.
GoDaddy is the dumpster behind McDonalds of hosting.
You might want to transfer the domain to a better name host. Godaddy really sucks. They charge a lot more, provide a very confusing interface crowded with efforts to try get you to purchase things others already include. They are a really horrible company in general.
Just transferred two domains and my webhosting from GoDaddy and had relatively few problems. Just make sure to look at the manage tab on your domain if you don’t get an email requesting permission to transfer. I noticed my two experiences were inconsistent.
Congratulations on kicking GoDaddy to the curb by the way!
I don’t know what it means, but certainly do not buy anything from Godaddy.
The vast majority of shared hosting only supports PHP. I’m not going to defend GoDaddy but just to be clear, whatever you’re written is probably a good reason that shared hosting won’t cut it.
“GoDaddy Deluxe hosting” isn’t a product. Is it cPanel? If so memcached is running, and you can turn on php opcache. If it’s Managed WordPress there are a ton of caching layers running.
GoDaddy sells hot garbage, so I ask of you, what is a “good price” for hot garbage?
You should keep shopping and researching hosts, don’t be lured by low prices alone.
I use GoDaddy for domains, but I would just never use them for hosting. I manage a few sites on there (it’s just what those clients want), but performance is just horrible.
Everything is throttled to hell, where even just making a Duplicator package will time out unless you slow the build rate to ridiculously low speeds.
Oddly, time to first byte seems usually quite fast across these accounts, but then static assets like featured images take 6-10 seconds to load 200kb.
Everything is an Upsell Opportunity. Oh, you want to see basic stats on throughput and basic metrics that are freely available on any cpanel host? Yeah, pay us.
Then there is the SSL factor: No LE SSL’s here. You gotta pay annually for no good reason.
I knew godaddy was shit but I didn’t know someone made a website about it LOL
Never use godaddy for anything.
GoDaddy also has cPanel email, but you’ll never hear anyone there recommend it. At smaller companies using cPanel email might be fine. But the reputation of GoDaddy’s outbound mail relay for hosting is shit and they know better than to tell people it’s okay to use for business.
You’re sharing your email reputation with all the other customers that haven’t been blocked for having hacked sites or spamming yet on cPanel email.
Godaddy also had customer hostile practices, such as making it very difficult to cancel privacy guard (or whatever Godaddy’s version of it is).
GoDaddy employee posting on his own time here.
I’m hoping the new Pro Managed Wordpress will be good enough to win people back once it’s out of beta.
Your mileage may vary, but the consensus around here seems to be avoid any companies owned by EIG and avoid GoDaddy.
GoDaddy is not a suitable anything.
Sounds like you may have some oddities caused by potential outside attack, i.e. a hacker has gained access to your cPanel account and is removing files and other nonsense… these ‘kiddie coders’ love to deface and just cause issues, because they can… some will even post all over your site that it was hacked, just to brag.
The first thing I would look at is your site security, use a plugin like WordFence or similar and check the security of your WordPress web application and all plugins.
GoDaddy and other companies like them that are publicly traded companies, in my opinion, focus on their bottom line and not on providing true services to their clients, they are too focused on making their share holders happy and not the clients they serve. This is why they will flip you over to their ‘experts’ for $100-$200 or more charges, even when there is no need to do so.
If Godaddy provided daily backups on there services you could easily roll back your plugins, files or your entire cPanel installation to a period prior to your files going missing or database information losses, etc., but they don’t to my knowledge.
I once had to pay Godaddy $200 to gain access to my domain registered with them, they ‘suspended’ the domain because one of the affiliates for the website had entered the domain name in an email he sent to his subscriber list, 1 person… ONE complained about it to Godaddy.
Even though we did not send the email AND the email was sent to a double opt-in subscriber of the affiliate, we had to pay Godaddy a ‘ransom’ to get access to our domain and turn it on so we could continue doing business. BTW, the business domain was not related to hosting, it was a marketing system I had programmed and was selling via an affiliate program.
I have never had a good experience with Godaddy, no idea why people still go to them other than all their advertising… which makes me angry that I can’t compete with them in the same markets… no where near their advertising budget! 🙂
godaddy literally stole domains I paid for, they are TRASH
Advice – Don’t use GoDaddy for anything.
I used GoDaddy about 6 years ago and helped number of companies manage their accounts on GoDaddy. I’m not a big fan and I think they’re not offering quality service for the prices their charging with some of their services. I think they’re overcharging because they can thanks to their name.
Never use GoDaddy.
Funny after 20 second load times at bluehost i ran as fast as i could back to godaddy.
Did you even google godaddy? They are a shady, shitty, terrible, scammy company, and have been for well over a decade. All this is well known.
Godaddy will often put up domain names listed for auction when the site is getting a decent amount of views. If somone is interested in that domain at a decent price, godaddy will then notify the current owner that someone is interested in their domain and offer a buy out.
They are a scummy company, it’s well known in the industry. If North Korea and Russia got together and started a hosting company it would still be a better bet then GoDaddy.
Agreed, GoDaddy is a shit. If you have domains on godaddy, migrate them asap.
Yes. Stay the hell away from GoDaddy. Terrible, terrible organization.
Just to reiterate here, do NOT use GoDaddy.
Let the daddy go…
I use godaddy for all of my domains. That’s all I use them for.
I use GoDaddy for domains since I think they are the best at this, and I use SiteGround for hosting (best performance imo)
Anything beyond hosting a CMS site with base functionality is locked down to the point of absurdity. Want to set up a form on your WordPress site that sends an employment application or a contact email? Have fun. GoDaddy blocks outgoing smtp, so you have to use a GoDaddy email account to send it. Oh, and their email service is terrible, by the way. The web interface randomly stops working and connecting it to outlook or thunderbird is hit or miss.
For our handful of WordPress sites we host at work, we use WPEngine, which is not without its own flaws, but still better than GoDaddy.
Godaddy. Their servers are severely overloaded. Often times their VPS plans are just as bad as the shared. Their registration service is fairly good compared to many others (except price) however and I have been using them for that for years.
Godaddy techs lie.
Last time I called them it was because their DNS zone file import wasn’t working and has never worked for as far as I can remember. The tech said “send me your file and I’ll do it” so I sent a test file with a single entry that would produce an error. “Works for me, please restart/use a different browser/clear cache etc.” which I obliged despite knowing this wasn’t the problem. So then on a hunch I removed the entry and sent him the actual file, this one with 60-80 entries. After a minute or so he says “This one doesn’t work”.
HE MANUALLY ADDED THE SINGLE ENTRY!
Of course, he couldn’t manually enter 80 entries. So I ask that he escalate to a higher tier. 10 minutes later the answer is “that feature is known to have a bug and is currently completely unusable, we apologize but we have no estimate for when it will be fixed”. I say “but it just worked for you a minute ago” Tech: “…” Me: “Well? Does it work or not?” Tech: “I guess I just got lucky, need anything else?” I kept on asking him for solutions for a few minutes and if I didn’t have to leave I’d have kept going with him for a while. He knew he was busted and only gave short answers and tried to get rid of me after that.
Godaddy sucks for many reasons, but this most recent interaction really clarified just how much they suck so perfectly for me.
I don’t do any domains with GoDaddy but I use their hosting and have never had any problems with them.
Client left GoDaddy after reinstalling WP but leaving a clean site with files there. She pointed DNS elsewhere. Not 3 months later GoDaddy is telling her her site is infected.
There was no way to get to those files from the outside…
Never use GoDaddy.
I manage a handful of GoDaddy sites for clients at my job, as well as web development, and other service / database work.
GoDaddy can be a PAIN when they are limited, and when issues arise. Their managed wordpress option is good 99% of the time, but when it messes up, it’s very annoying to fix.
Had a bad case where one server wasn’t working well to distribute assets (and using a CDN can be complicated with GoDaddy), and we tried a lot of things to PROVE it wasn’t GoDaddy (using GTMetrix) but found out it actually was THEIR infrastructure failing to serve 17kb css files (12 seconds to fetch them, EACH). Had to instruct them to move the site to another server cluster, which took a few hours, and did lead to some down-time.
I can understand technical issues are hard to handle for a large company, but some of the issues are baffling.
For most people, they will be more than good enough, especially for personal sites.
They have gotten better, and keep WordPress updated, as well as offering PHP7.2 for WordPress now, which is much faster and safer than PHP5.4.
In the end, GoDaddy is DECENT, but not perfect. They try to cater to the “general” use cases, so if you need specific things, it can be tricky.
There might be better hosts, but form my experience, GoDaddy, for most people, will work just fine.
DNS response time slowest or some of the slowest in the industry. Lagging is never bad.
They throttle back the basic shared hosting to the point the site doesnt serve if its WP and has too many ajax calls. Seriously, really GoDaddy?
The tech support is sketchy if you’re calling in… sometimes you get smart, other times you get stupid. NO chat support. I don’t recall if you can start your own ticket anymore..
Here is a positive: I had a buddy sign up to a server plan like 15 years ago and he has a WAY faster server at Godaddy with very few shared sites on it. I don’t know what that plan was, but you can’t buy it now. So, if you started with GoDaddy years ago, you might have a good set up. Nowdays your paying through the nose and there is better alternatives.
OP said he/she is using GoDaddy for hosting. Not site builder. I transfered out my last domain from GoDaddy a few years back and never looked back since.
They never charged my card without my consent and I didn’t have to contact customer support. The only reason why I moved away is their horrible SSO system (they have many domain names for each country) and attempts to deceive me with dark patterns. For example web hosting and email hosting features are automatically added to the cart unless you check them off.
Their prices are expensive too, and other than the 1 dollar .com offer, they never could beat the prices of other registrars.
There are countless reasons why your business should not use GoDaddy. Here are the 3 biggest problems with GoDaddy websites:
GoDaddy Problem #1: Zero Flexibility
GoDaddy’s website builder might have a lot of pre-made designer templates that seem great for your business’s website, but there’s a major downside: you have zero flexibility. Once you pick a theme to use, you can’t switch to another without losing all of your content.
GoDaddy Problem #2: Reliance on Third-Party Tools
GoDaddy’s website development isn’t its bread and butter. As a result, their website building tool is missing a lot of common functionalities that help make a small business website successful. This includes traffic driving aspects such as newsletters, maps, and more. However, GoDaddy does allow you to incorporate them into your website, but there’s a catch: you have to use third-party apps. This means that you will be responsible for properly using them. As a result, GoDaddy essentially doesn’t really do the time-consuming and challenging design work, you do.
GoDaddy Problem #3: Poor Mobile Display
Nowadays, having a mobile responsive website that can be viewed on desktops, smartphones, tablets, etc. is essential for success. While GoDaddy’s website builder automatically converts your business’s website into a mobile-friendly interface, the mobile display is basic at best. And having a poor mobile display is a major issue for any and all websites. Consumers expect businesses’ mobile sites to look just as high quality as they do on a computer, and GoDaddy’s does not. As a result, GoDaddy’s basic mobile version of your website can actually harm your brand.
This GoDaddy website review is not the only one to unmask serious problems with GoDaddy. In fact, according to consumeraffairs.com , there are hundreds more. Each of these reviews come from businesses working first-hand with GoDaddy and explain all their trials and tribulations of doing so. Out of 5-stars, GoDaddy receives only 1 for overall customer satisfaction.
The customer complaints are long and frightening. In addition to the problems with GoDaddy covered above, their issues range from jacking up prices and charging credit cards without consent to horrible customer service and holding domain names hostage, as well as everything in between. Many people warn others from using GoDaddy’s services, and we advise you listen so one day you don’t have to give out warning of your own.
If you have a simple website and don’t require a lot of technical assistance, they are fine. You have to remember that nobody writes positive reviews for companies but when you’re angry, you always write a negative review.
They have 17 million customers, let’s say 5% of them hate the service, that’s 850,000 customers, most of them being vocal.
They are good for cookie-cuter sites, but when you start getting into advanced web hosting, there are better options, especially if you need support. Big companies like godaddy, hostgator, etc, all have the same problem with poor support and this is mostly due to the price of shared hosting. People want everything for pennies on the dollar. Well, when you pay $5/month, that’s 10 cents a day. If you contact their support once, they have now received no profit from your account for that month. So, support is usually outsourced or very low level, cheapest possible…
Who doesn’t know Daddy?
Not only is it the biggest hosting provider, but it’s also the most famous. Its goal is to offer excellent and always improving performance along with overall user satisfaction.
GoDaddy currently specializes in a wide range of services that include Shared, WordPress, VPS, Reseller, and dedicated hosting for both Linux and Windows, as well as email, marketing, and web security services. GoDaddy also acts as a domain registrar and website developer.
That is quite a lot to process. So what is the Emperor of Hosting?
GoDaddy Review: Pros
Obviously, GoDaddy wouldn’t be the most popular hosting provider if it wasn’t really good. So it benefits from continuous performance improvements, multiple servers, a wide variety of plans, ease of use, choice of domain names, and excellent support.
1. GoDaddy is constantly improving its performance
After we bought a hosting account with GoDaddy, the performance did not promise anything good. It was, on average, over 500ms with some higher spikes. However, the industry average was 553 ms, but not impressive.
So why the performance of a professional?
GoDaddy has managed to impress us by continually improving its performance. After a month or so, we got results averaging about 400 ms. Pretty good – two blinks of the eye, to be exact (one blink – 200 ms).
But we pushed the GoDaddy further.
We decided to contact the GoDaddy support about the server speed. Google recommends a response time of no more than 200ms, so that’s what we want.
After we contacted you, the response time has dropped even further – on average; it was 300ms.
This way, GoDaddy impressed us with its continually improving performance. Even when the response time wasn’t bad, he was proactive in making it even better.
A quick tip: If you are not satisfied with the server speed, try contacting the host. In most cases, they will respond quickly and solve your problems. And if the host reacts, you know that you are in good hands.
2. Global data centers
GoDaddy has over 37,000 servers scattered around the world in nine different locations. The provider owns one data center, which is located in Phoenix, Arizona.
Other data centers are located in Mesa, Los Angeles, Chicago, Ashburn, Virginia, Scottsdale, Amsterdam, and Singapore.
It means that you can choose where to host your site, i.e., if your audience is in Asia, it is better to host a website from Singapore.
The closer the server is to the user, the faster the pages can load.
3. A wide range of flexible plans
GoDaddy brilliantly offers services for all kinds of users. Probably everyone will find a suitable option – from those who are looking for hosting for small businesses to enterprises looking for expanded resources. GoDaddy covers all of this.
Co-hosting and business hosting plans will provide you with sufficient resources to run any project. And affordable prices, domain name, and choice of hosting for Windows/Linux.
GoDaddy promises to launch your website in minutes with slightly more expensive WordPress plans. It includes hosting on WP-optimized servers for better performance, daily backups, and WP expert support.
You can also take advantage of VPS plans. At some point, sites grow, and shared hosting becomes too weak. VPS plans include dedicated IP addresses, SSL certificates, and root access for full control.
For those who have grown up, GoDaddy manages dedicated hosting plans. They include extensive resources, dedicated IP addresses, SSL Certificates, and proactive monitoring.
In general, GoDaddy has everything from start to finish – so you can upgrade at any time according to your needs.
4. Straightforward control panel
GoDaddy has a handy control panel to make it easy, even for beginners.
You can see the data you used on the sidebar; the icons also illustrate each menu item – quite understandable.
And although it doesn’t look exactly like your traditional cPanel, it does – GoDaddy just put a unique shell on it. So if you’re used to cPanel, the GoDaddy Control Panel will not disappoint you.
5. Choosing available domain names
GoDaddy functions as a single store – you can get hosting, website creation, security, marketing, and domain hosting services.
Not only it’s possible to buy a new domain name there, but you can also buy a domain name already installed.
GoDaddy is one of the biggest domain name registrars out there, and not without reason.
This provider probably has the largest selection of top-level domains at an affordable price. It has about 500 TLDs, including unique extensions such as .rock, .art, or .earth. That’s pretty rad.
With a discount, it’s possible to get your domain name for just $1. The most popular .com TLD costs about $11.99 per year.
6. 24/7 customer support
GoDaddy has a variety of support options, from self-help like-what, community, and blog to 24/7 live chat and phone support.
Email support is also available, but will only be available if your problem requires a more complex solution. Your chat or phone support agent will simply forward your problem to the email support team – you won’t have to write long letters.
Speaking of self-help, GoDaddy has a vast community, and most problems can be solved in the community forum. Just find an answer to your question or create a new thread – you’ll get a quick answer from either the community or one of the administrators.
Live chat is only available when the agent can answer instantly. That means that at some point, you will see that the chat is busy.
That does not look good. But only when you are not used to the strange GoDaddy support strategy.
The waiting time for status change is so insignificant that you won’t feel the difference in waiting time with open chat. At the same time, you can look for an answer in the community forum.
So, we contacted the agent after a few minutes of searching in the community forum.
The agent was friendly and helpful. He knew his job well, offering us the right advice.
For this GoDaddy overview, we also tried phone support. And it was a pleasant surprise.
The agents were very good at compensating for the average wait time of about 5 minutes.
I asked for “FTP hosting,” and the agent did not try to offer an expensive VPS plan (which is a logical solution). Instead, he advised me to contact Dropbox or a similar online storage company.
I checked, and GoDaddy does not seem to have anything to do with Dropbox. That meant that the agent offered me a solution that was best for me, not for his company.
This personal contact is very friendly – especially when you think that GoDaddy was trying to sell me things all the time while waiting to connect to the agent.
As good as GoDaddy is, it has some problems (doesn’t it?).
GoDaddy is aggressive with its prices, and its performance has not been the best lately.
The details are below.
1. Aggressive pricing strategy
GoDaddy offers affordable prices, starting at $5.99 per month. For the first time. Then prices go up – for example, a shared hosting plan at $5.99 per month becomes $7.99 per month.
Pricing isn’t surprising. But not just that.
You also have to choose the most extended subscription to get the advertised price.
For example, to get $5.99 a month, you need to subscribe for 36 months. If you want to pay annually, the price will jump to $6.99 per month.
GoDaddy’s also upsell strong.
First of all, GoDaddy doesn’t include SSL-certificate – an integral part of every site. You need to buy it for $6.67 a month. It is not so cheap, given that others include it for free or as a one-time installation fee.
Besides, automatic backup costs $2.99 per month, and Essential Website Security for website monitoring and protection against hackers and malware costs $5.59 per month.
While the prices that rise after the first term are not so significant, takeoffs can raise the prices dramatically. So the table below compares each shared hosting plan and see what’s included:
|Disk space limit||100GB||Unmetered||Unmetered||Unmetered|
|SSL||Extra||Extra||Free for 1st year||Free|
|Customer Support||24/7 phone, live chat||24/7 phone, live chat||24/7 phone, live chat||24/7 phone, live chat|
2. Below average failure time
Daddy promises 99.9% performance.
Unfortunately, the reality is a little different. During the test, GoDaddy scored 99.46%. That means it was more than 7 minutes, every day (more like a couple of more prolonged blackouts in a few months, but still). And that’s not good.
None of the hosts manage to score 100% of the time all the time – the servers aren’t that reliable. However, this number must be close to 100% – you do not want to lose visitors during the next regular blackout.
We hope that GoDaddy will improve the uptime of its servers precisely as it has improved response time.
GoDaddy Review Summary
As we understand from this GoDaddy review, this is not the most accessible host. But it certainly offers reliable services – server performance is continuously growing, support is excellent, and the control panel is easy to use.
On the other hand, there are shortcomings.
Many features and services, such as automatic backup or SSL certificate, require either a separate payment or a costly plan.
In general, it is quite a reliable hosting provider, offering competent services. If you are willing to pay a little extra, you will not be mistaken.
- Free domain names included
- Excellent performance
- User-friendly interface
- High scalability
- High prices for resumption and growth of prices
- Poor performance
Changelog – pre-ecosystem era
v0.1.8 Hound @ apps.the.gt – b2b prospecting platform
v0.1.8.1 Business directory – content experiment to support b2b prospecting platform.
v0.1.6 GRIN tech affiliate program is live.
v0.1.5.3 GRIN jobs experiment started
v0.1.5.2 Working on cool in-house lead gen project - Art Director is preparing 100 picks of Business Cards in various niches.
v0.1.5.1 GRIN games emerged
As a web agency we never could and never will be able to escape the urge of building things.
Among million other things we played with an idea of text-based games and the last piece that was missing was the story itself. So via in-house outreach platform we found two established writers that believed in the project and agreed to participate.
Shout out to Richard Abbott who wrote Fraud on Thetis and Eva Pohler who sent us a huge draft we are still reading through.
At some point we realised that list building, fetching contact details & outreach tech work just as well for b2b lead generation
v0.1.3 Once, we fell in love with ecommerce, because of short feedback cycles on marketing & development efforts.
Today we ship into production inhouse SaaS project - AVOKADO - the web app for learning languages with flash cards.
The year after we built it we realised how long is the road map ahead & what resources we'd need to promote it and decided to put it on hold.
One day as we ship GRIN tech v3.0 into production we'll distrupt the language learning market with Avokado.
We love Wordpress and recently shipped two plugins into open beta for commercial sale.
v0.1.2.2 King The Monk - wordpress plugin to virally grow your email list
v0.1.2.1 Plain Conversions - wordpress plugin to convert your visitors
v0.1.1. Expanded core offering to visual productions
v0.1 It's Autumn 2017 and GRIN tech agency's website is born.
We have it saved for the history.