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Hosting24 Editorial Review

Hosting24 is a small hosting company that offers a variety of services.

That includes both domain names and common, VPS, cloud, and reseller hosting.

Therefore, with such a comprehensive list of premium services, Hosting24 undoubtedly has an extensive list of customers. And user feedback praises the speed, reliability, and support of the provider.

But is it worth your money? In this review of Hosting24, we will find out if the provider is outstanding.

So without further ado, let’s get started.

Hosting24 Review: Introduction

Hosting24 is a growing hosting company aimed at professionals who need fast, reliable, and secure hosting. All this hosting tends to do simply and conveniently, so even beginners can use Hosting24 to create their first websites.

How does Hosting24 do it?

It makes all the services necessary for website hosting available in one place. Thus, with all the plans, you get the creator of the site included. 

On the second cheapest plan, you will also be provided with free domain name registration. You can also manage to host with an intuitive control panel.

But this is not even all that hosting24 can offer.

The provider has professional 24-hour customer support, which is highly appreciated by all users. They also appreciate the improved hosting.

All this sounds promising. So, let’s get into the details.

Hosting24 Features Review

Hosting24 has many features designed to attract customers from other hosts. But is it better than its competitors?

In this part of Hosting24’s review, we’ll look at how good hosting capabilities are.

To make ownership of the website available to everyone, Hosting24 states that you can launch your website within minutes. To do this, the hosting provider provides a handy website builder.

The constructor has a bunch of ready-made templates to configure. The constructor himself can offer enough. It’s quite easy to use thanks to the drag and drop editor.

You can simply select a button, text, or graphic field, drag it to the customizable page, and it will be attached to the invisible evaluation. 

That will ensure that your site looks neat with regular spaces, etc. Everything is also customizable from the menu above the live editor. That is a rather neat feature, especially for those who are just getting started.

The website builder will be perfect for resumes, portfolios, blogs, or small business sites.

Security

Hosting24 claims to take security seriously.

The ISP has a monitoring team on set at any time. It also has special software designed to ensure security.

And there’s more to it than that.

Hosting24 includes advanced server-level firewalls on all plans. On more expensive plans, you also get pre-installed SSL certificates. 

It’s possible to purchase the installation separately for $11.95 or do it yourself.

Free automatic backups are also available for purchase. This costs only $0.95 per month. But you may not even have to buy them, as the most expensive shared hosting plan includes them for free.

In general, for a small hosting company, hosting24 has some serious security measures.

Buying user experience

Hosting24 accepts both PayPal and credit cards. Also, you can pay in cryptocurrency (if you still have some bitcoin left).

The whole purchase process was incredibly simple – I went from the homepage right to the dashboard in a matter of seconds. 

After such a quick trip, I found myself on the home page of my hosting account.

After you clicked on the “Hosting Account” field on the left, you will get to the classic cPanel.

Hosting24 uses the standard cPanel theme paper_lantern. It is almost identical to many other hosts, so if you have used hosting before, you are likely to feel at home. If not, cPanel is a great place to start, as many ISPs use it as the main panel (it’s one of the biggest control panels for hosting).

It has a huge community and a lot of training materials.

Hosting24 Performance Review

Excellent performance is not all. The owner, above all, must be fast and reliable. Besides, the support team can also be a huge plus. Not to mention account security.

In this part of the Hosting24 review, we will test ISP speed, reliability, customer support, and anti-theft.

Speed and running time

To get the most accurate results from Hosting24, we will run three tests:

  • The speed of hosting a small site.
  • Hosting speed with a site created with the help of the Hosting24 constructor.
  • Total server speed and uptime
  • We will use the Hosting24 USA server for tests.

Hosting a small site

The daily HTML site is a champion in efficiency. It’s hard to clog up servers when you only take 20 lines of code!

So, by testing the host’s work with this site, we must get the best results that the server can achieve. I used the File Manager of Hosting24 (very handy, I can add) to host this delightful site.

And the results were brilliant.

The response time in the U.S. has not even reached 100 ms. In Europe, South America, and Asia, response time was also very good. They were lower, or slightly higher than the eye blink time (200 ms). That means that with these results, you would not even notice a delay in the page load time.

The most impressive detail of these response times is that even often forgotten places like Singapore, Sao Paulo, or Bangla work very well.

Hosting Speed24 Site Builder

It’s time to see how Hosting24 handles a more intense site. This time I will test Hosting24’s response time using its website builder.

A few images and modern sliders all add to a reasonably heavy website. So how will the servers cope with this?

The results are, of course, worse. Especially in places remote from the server. But it still got a C+ rating, which is still acceptable.

In the U.S., again quickly. Sao Paulo, London, Sydney, and Japan, too. However, Singapore and Banglore are delaying the results.

On the whole, not surprising, but not bad. We can say that hosting24 has fairly well-optimized servers.

The total speed and running time of the servers

To check how Hosting24 works in the long term, we have created a monitoring tool. That allowed us to monitor the WordPress website once a minute so that we can see the performance and uptime of the hosting service throughout the time.

From what we saw in the first place, the response time was not impressive, often reaching over 1 second. But then we contacted the host and asked what was wrong – in the end, this promised fast server performance.

The screenshot shows the host’s response24 in action. Less than an hour and the response time dropped below 500ms with periodic peaks. That’s impressive.

The best speed we have seen before was around 750ms compared to today, when the average response time is 320ms, and the fastest response speed is 230ms. Those are much, much better figures.

And we can only praise Hosting24 for improving them.

Although you may have to go to support to get what you’re paying for.

Fail-over time, on the other hand, without flaws. Hosting24 promises 99.9% uptime and keeps the promise. It didn’t fall for a minute during our testing.

Customer Service

Hosting24 has three types of customer support – knowledgebase, 24/7 live chat, and ticket support. Unfortunately, phone support is not available.

Therefore in this part of the Hosting24 overview, we will take a closer look at how the support team handles their requests.

We have already seen that the support for Hosting24 is active – the slow response time of the server was improved after we contacted them. So now we need to take a closer look at the support.

To learn more, we have installed several e-Tickets with both technical and sales questions, as well as tried a live chat.

What we are interested in is the time it takes agents to answer, how knowledgeable and willing to help.

Ticket Service Evaluation

The most important thing here is response time. As a rule, anything under 3 hours is considered good. Since Hosting24 says its support is working 24 hours a day (good!), I imagined that there would be no problem with a quick response at any time of day.

Having tried my luck several times, I can confidently say that Hosting24’s ticketing service is quite prompt. Usually, it took 1 to 2 hours to get an answer.

Answers were quite short, accurate, and straightforward. Some questions about the technology used led me to receive some links on Wikipedia.

Well, that’s decent. Pretty quick and informative answers are what I like. Of course, some hosts answer more deeply – but when they take a full day to answer, I will take Hosting24 and its dry precision on any day of the week.

Chat service

No matter how popular the ticket service is, live chat rooms are likely to remain much more important. They are faster and more personal than ticket requests – and there are a few other things you can tell from them.

That’s why we opened a few chat rooms to see how it went.

The response time was impressive. On average, it took the agent a few minutes to respond.

Sometimes a person would immediately join the chat, and sometimes a couple of minutes passed.

One bad thing, however, is that the system doesn’t tell you how long you have to wait. But on the whole, it’s very good.

What I found a little more impressive was the knowledge and familiarity with the chat service representatives.

They knew most of the questions by heart, answered me with ease.

Also, even though there were a few sentences that were definitely copied from somewhere else, most of the time, I felt as if I was talking to a real person.

Account security

For the final test, I’m going to see how easy it is for someone to hack into your Hosting24 account. First, I repeated brute-force hacking. 

That meant that I was practically trying to guess my password – wrong, of course.

In the end, I should have guessed as if someone had actually managed to guess my combination correctly. If there were any security measures in place, after a few unsuccessful guesses, I would be locked out of my account.

It took me ten wrong attempts to launch perhaps the most passive security mechanism in the hosting world. 

Instead of being told that I was locked out or that the password was incorrect, I was redirected to a blank page: no explanations, no messages, nothing.

At first, I had a theory that my internet connection was broken or that some other mistake had occurred on my part. It turns out I didn’t! 

After changing my I.P. address and logging on to another browser, the same thing happened.

So rest assured – after ten attempts, the bot will be sent on a short vacation to an empty page. And somebody trying to guess your password will still think that there is something wrong with its internet connection.

Simple? Yeah. Absolutely genius? Yes, it is.

It’s time to see how the support team handles confidential user information. Simply put, I go into Hosting24’s chat room and demand that they “give me back my account” – even though I couldn’t prove that it really belongs to me.

The results were simple. You must either access your email or give them information about your payment.

Unlike some other hosting providers, Hosting24 does not ask you to send a picture of your credit card – you need a transaction I.D. 

I like this method much better because someone can easily take a picture of your credit card.

Signing in with a digital signature and a separate password is a completely different business. Simply put, it is probably the safest and least intrusive method available.

Hosting24 Pricing Review

Hosting24 provides three virtual hosting packages, the cheapest of which will cost you $0.80 per month. To upgrade, you can choose the tariff plan “Premium Web Hosting” for $2.15 per month or “Business Web Hosting” for $3.45 per month.

It may seem that Hosting24 does not have much going on – it can not be further from the truth. Without bright advertising banners or catchy slogans hosting provider still offers three solid hosting plan. Protection against Cloudflare DDoS and malware at the server level are on par with many large companies.

 What do you get with each plan?

  • A single web hosting plan is a single site plan that includes 10 G.B of disk space and 100 GB of bandwidth.
  • The plan “Premium Web Hosting” offers an unlimited number of websites, SSD disk space, bandwidth, and much more.
  • Business hosting has all the unlimited features plus SSL and automatic backup.

See an in-depth list of the features in the table below:

 

SinglePremiumBusiness
Disk space limit10GBUnlimitedUnlimited
Bandwidth limit100GBUnlimitedUnlimited
How many domains allowed1Unlimited Unlimited
SSLInstallation feeInstallation feeIncluded
Email accounts1Unlimited Unlimited
Customer Support24/7 live chat, ticket
Choice of server locationYesYes Yes
Free Automated BackupsExtra feeExtra feeDaily

Now that we have all the options, it’s time to talk about prices.
Even though Hosting24 quite clearly defines prices in the range from $0.80 to $3.45, the truth is often slightly different.

That is because most providers show their prices every month, even though they are only valid when buying hosting for an extended period and when paying in advance.

And in the case of Hosting24 – this is also true. If you want to get the advertised price, you need to purchase a plan for 48 months.

It is a long term, but the amount you will save is impressive.
In the table below, you can see all the prices compared:

Now that we have all the options, it’s time to talk about prices.
Even though Hosting24 quite clearly defines prices in the range from $0.80 to $3.45, the truth is often slightly different.

That is because most providers show their prices every month, even though they are only valid when buying hosting for an extended period and when paying in advance.

And in the case of Hosting24 – this is also true. If you want to get the advertised price, you need to purchase a plan for 48 months.

It is a long term, but the amount you will save is impressive. In the table below, you can see all the prices compared:

 

Payment Period / PlanSinglePremiumBusiness
1 month$7.99$11.95$15.95
3 months$6.45$13.35$20.25
12 months$23.40$45$70.20
24 months$34.80$70.80$106.80
48 months$38.4$103.20$165.60

 

You can also see a few upsells – fortunately, they are not preselected, so you won’t accidentally purchase what you don’t need.

And you will have to buy a domain separately, although sometimes you can score a free domain with a special discount. But if you don’t, prices for a Hosting24 domain start at $0.99 per year. Also, the free domain is always included in Premium and Business Plans.

Speaking of Hosting24 renewal prices, they are straightforward.

You pay the same amount as last time and get the same hosting period. 

Also, there are no crazy promotions or annual plans that suddenly become monthly – that’s good because it reduces confusion.

Hosting24 Review Summary

This Hosting24 review shows that this is a very decent host. The buying process is easier than saying “one hosting, please,” and everything is done as everyone understands it. The plans are relatively inexpensive and offer many great features.

Even though you should not invest in fashionable headlines and marketing, this host perfectly combines reliable services and excellent customer support.

It is also to be commended for its excellent improvement. As soon as we contacted Host24 on this issue, the support team quickly resolved it.

The only disadvantage of Hosting24 is the price period. You will not be able to use its services cheaply for a short time. Therefore, a long-term agreement cannot be avoided.

In general, we recommend Hosting24, especially if you are looking for a reliable, fast, and easy to use hosting.

Pros

  • Free website creator with all plans
  • Increased efficiency
  • Excellent uptime

Cons

  • The stark difference in prices for different periods
  • No phone support.