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Dot5Hosting Editorial Review

Dot5Hosting is a small hosting company specializing in Linux-based shared hosting and claiming first-class technical support. 

Besides, Dot5Hosting is often the choice for beginners who need to build their online presence.

But this small company has strong support – it has been rated by Endurance International Group (EIG) that owns some of the largest hosting providers such as HostGator and Bluehost.

But EIG is known for its exhausting hosting providers. So what’s the situation with Dot5Hosting?

In this review of Dot5Hosting, we’ll see if a host is worth your time and money, or if EIG has taken it to the twilight of many hosts.

Without any extra ceremony, let’s get started!

Dot5Hosting Pricing Review

Dot5Hosting features only one shared hosting plan with an introductory price of $5.95 per month. At this price, you will be provided with unlimited disk storage, domain name, and an unlimited number of sites that you can host.

Unfortunately, to get the announced price, you will need to choose a 2-year plan. You can also choose a one year plan, but it is a little more expensive – it costs $6.95 per month.

Keep in mind that the total price has to be paid in advance.

Another hiccup is that previously affordable prices take off after the first time. After the upgrade, you will have to pay either $11.95 or $12.95 per month, depending on whether you choose a 2 or 1-year plan.

So what exactly does Dot5Hosting include in the plan? Maybe, in the end, it’s worth it.

With a shared hosting plan, you get unlimited disk space, domains, and scalable bandwidth. You also get a free domain name, vDeck control panel, FTP access, SSL certificate, and e-commerce platform ShopSite for 15 products.

That is a complete hosting plan. Or so it seems.

As soon as you get to the shopping cart – prices will jump again – several add-ons are pre-selected.

Site security and automatic backup are not included in the plan – you will have to pay more than a dollar extra per month.

Many hosts often practice such attempts at upselling, so be careful. You may pay for something completely unnecessary for your site. Although we strongly recommend that you pay at least for automatic backups.

Get an idea of what’s included and what’s extra in Dot5Hosting plan from the table below:


Disk Space Unlimited
Bandwidth Scalable
Domains are allowed Unlimited
SSL Included
Anti-DDoS protection Paid
Anti-malware protection Paid
Email accounts Unlimited
FTP accounts Unlimited
Website builder Included
Website templates Yes
Assisted website transfer Paid
cPanel Only vDeck
Auto-installer Included (Mojo Marketplace)
Auto-installer scripts 70+
Money-back guarantee 30 Days
Customer support Phone, Live Chat
Choice of server location No
Automated back-ups Paid ($1.12/month)


Dot5Hosting Performance

Dot5Hosting can’t boast of performance. The test tool evaluated performance with C+. And if in the USA the response time is above average, in other continents it lags behind. Even Europe, as a rule, is one of the fastest, on average more than 250 ms.

Unfortunately, I didn’t find any information about the location of the Dot5Hosting server, but it is definitely in the USA. The great response time in North America suggests this.

In terms of uptime, Dot5Hosting, like most other ISPs, offers a 99.9% uptime guarantee. After learning more about this, I finally found that they can provide 99.92% uptime, which is quite decent.

At 99.92% uptime, your site should not go down for more than 35 minutes per month.

Dot5Hosting Review: Pros

Each provider has its strengths and weaknesses. Dot5Hosting is quite a good option for beginners; it has good client support and knowledge base.

Let’s look at the details.

Good knowledge base

Dot5Hosting has a well organized and solid knowledge base. So in case of small problems, you will be able to find answers quickly, without having to communicate with customer service.

Topics include everything from the account and website builder to databases and security.

Perfect for beginners

Dot5Hosting includes all the features you need to get started with your website in minutes. You get a domain name, SSL certificate, basic website builder, and even a simple e-commerce platform.

With all this, you can start building your online presence, although these features will not be enough for professionals.

Customer service

Many hosting providers offer better solutions than Dot5Hosting, but most of them cannot surpass it in terms of customer service. I wanted to check how Dot5Hosting works in this area, so I disabled it through a live chat.

Dot5Hosting responded to me and answered all my questions in no time. So I was impressed by the level of technical knowledge of the support team.

Dot5Hosting Review: Cons

Although Dot5Hosting looks like a decent hosting provider, it has not escaped some shortcomings. You will not find cPanel, and prices are no less than tricky.

Check the details below!

No cPanel

Dot5Hosting is controlled from the vDeck control panel, which is a cheaper (and less intuitive) alternative to cPanel. So if you are used to cPanel, Dot5Hosting is not the place to find it.

vDeck is still a decent control panel, and you can manage your hosting without any major problems.

Many paid features

You must pay for basic security features and automatic backup. Dot5Hosting also charges a fee for website translation services. Thus, the cost of hosting under this plan becomes quite high.

Given Dot5Hosting’s low average performance, the price seems too high.

A limited selection of bikes for billing purposes

You will receive only one year and two years of the billing plan. You cannot get a monthly subscription.

So when you subscribe, you have to pay a large sum in advance. So, if you are not ready to pay more than a hundred dollars at once, you may want to look for another option of hosting.

Dot5Hosting Review Summary

All thoughtful things we see from this review Dot5Hosting, that it is mediocre or below average hosting provider. 

It offers some decent features, e.g. 

  • a free domain name, 
  • SSL certificates,
  • and a basic e-commerce platform. 

But when it comes to performance and other features, it is far behind the competition.

Dot5Hosting features only one shared hosting plan, so there is no scalability. Besides, the performance is unsatisfactory.

Moreover, in the long run, it can be an expensive solution that contradicts what Dot5Hosting advertises. Security features such as DDoS protection or automatic backups are paid for.

But if you want to try Dot5Hosting, do it. We just do not recommend it for more advanced users.


  • Below average failure time
  • Good customer support


  • No cPanel Available
  • Only two billing cycles
  • Too many paid features