Jive Aggregated Reviews
I like Jive. Easy, flexible, powerful, great support , decent commissions. Not sure where the Logmein acquisition will take it’s effects yet, but I’m optimistic.
I had a friend who moved 75-100 users from on prem PBX to Jive and it was horrible. The service was typically spot on and A-OK but as soon as my friend got into more complicated questions or asking for basic SIP details about the account resulted in Support not having a clue. They moved to RingCentral and things have been solid since.
Jive has a list of supported phones. For any pure cloud service, you will need SIP phones, not just IP. You can SIP trunk using some other “full systems”, but that’s not recommended. Poly cons are listed on Jives website and sold by Jive. The Cisco’s they sell are different than the Cisco’s that require call manager. They are the same model, but they are rebuilt for the Cloud. Currently Jive is the only authorized seller, but others will follow. Polycoms are best for background noise reduction (on the handset level), Cisco’s for longevity and reliability (5 year warranty instead of 1 or 2), and Yealinks are the a “bang for your buck” phone.
I would recommend going with Jive or RingCentral . I am biased as we sell both of these products to our clients and have had the best experiences and fewest issues with these two.
As it’s 2018, most large providers are pretty reliable and have good redundancy built into their networks. However I would really look into the features beyond the voice component, such as integrations with business apps (O365, g-suite, CRM, etc), reliability and quality of softphone app, video calling, SMS/MMS, etc.
As video calling is becoming very valuable to businesses – improving collaboration between remote workers and teams spread out across the country, reducing travel expenses, and increasing csat and close rates compared to doing similar calls via voice only channels – RingCentral comes bundled with RingCentral Meetings ( Zoom ) and Jive now offers bundles with GoToMeeting – for a limited time the GoToMeeting Pro license is being bundled with every Jive license for no additional cost.
This. Also, Jive provides a robust dial plan builder, free international calling to 52 countries, webrtc calling, and desk phone support (if you choose to use one).
If you buy Jive through a partner, you can get it right now at $20/seat with 2 months free and a GoToMeeting Pro account.
I sell a decent amount of Jive and use it internally. It’s a solid product. I’ve tried grasshopper but it wasn’t a good fit for me.
I implemented Jive for my company. It wasn’t difficult to implement, ask the Jive salesman to see if your current VOIP phones are supported and if not, they can throw in phones for you to buy. Adding phones aren’t difficult, just need to add the MAC into the admin portal, then add the provisioning address into the phone (company name.onjive.com/p). It’ll reboot and set up.
We have 90 phones in Jive and have had no issues for 3+ years. That said, it’s not a cheap option.
It’s about $22/phone/mo.
We use Polycom VVX-410 and VVX-411 phones. Configuring them is relatively simple. We plug them in to the network, connect to the IP they pull, and modify their SIP line to our Jive address. Reboot and done.
Changelog – pre-ecosystem era
v0.1.8 Hound @ apps.the.gt – b2b prospecting platform
v0.1.8.1 Business directory – content experiment to support b2b prospecting platform.
v0.1.6 GRIN tech affiliate program is live.
v0.1.5.3 GRIN jobs experiment started
v0.1.5.2 Working on cool in-house lead gen project - Art Director is preparing 100 picks of Business Cards in various niches.
v0.1.5.1 GRIN games emerged
As a web agency we never could and never will be able to escape the urge of building things.
Among million other things we played with an idea of text-based games and the last piece that was missing was the story itself. So via in-house outreach platform we found two established writers that believed in the project and agreed to participate.
Shout out to Richard Abbott who wrote Fraud on Thetis and Eva Pohler who sent us a huge draft we are still reading through.
At some point we realised that list building, fetching contact details & outreach tech work just as well for b2b lead generation
v0.1.3 Once, we fell in love with ecommerce, because of short feedback cycles on marketing & development efforts.
Today we ship into production inhouse SaaS project - AVOKADO - the web app for learning languages with flash cards.
The year after we built it we realised how long is the road map ahead & what resources we'd need to promote it and decided to put it on hold.
One day as we ship GRIN tech v3.0 into production we'll distrupt the language learning market with Avokado.
We love Wordpress and recently shipped two plugins into open beta for commercial sale.
v0.1.2.2 King The Monk - wordpress plugin to virally grow your email list
v0.1.2.1 Plain Conversions - wordpress plugin to convert your visitors
v0.1.1. Expanded core offering to visual productions
v0.1 It's Autumn 2017 and GRIN tech agency's website is born.
We have it saved for the history.