Lightspeed Aggregated Reviews

Lightspeed 01

August 20, 2019

What you’re looking for is POS.
for small business usually one of these will be good enough; Lightspeed, Square, Vend. I personally recommend Lightspeed but obviously you want to research couple of POS product/services and see for yourself.

Reddit Anonymous User

Lightspeed 02

August 20, 2019

So even though sales don’t flow back to LightSpeed, it still keeps product inventories synced? That is the main thing we are going for because his employees tracking inventory are starting to lose their minds.
Jesus, good to know about ever deleting the plugin.
I absolutely hate LightSpeed and my client has some real horror stories about being with them but has already been with them for quite some time. We were originally going to setup an ecommerce site through them but it looked like absolute shit and didn’t seem customizable at all.
We went ahead and built an ecommerce site with WP + WooCommerce (obviously) but it has grown to the point where they just can’t keep track of stock between both. This is something I should have looked more into and anticipated (having to link POS to WooCommerce) but hindsight is always 20/20.
Right now he actually has the self-hosted LightSpeed which isn’t even compatible with WooCommerce integration, so he needs to upgrade to the cloudbased before we can even start looking at that….
Is it too late to just abandon LightSpeed? Do you have any experience with WooCommerce POS Plugin? Is there a better POS system we should be switching too? Once we make this change I think this is it for life….

Reddit Anonymous User

Lightspeed 03

August 20, 2019

It works well enough for what it is. Products come into woocommerce but sales in woocommerce don’t flow back to LightSpeed.
Don’t ever delete the plugin though or ALL of your connections on products pulled from LightSpeed die and they become regular woocommerce products. Resync requires deletion of the products and reimport.
If your products have more photos in Woo than what LightSpeed allows on their end, LightSpeed decides it’s a good idea to go ahead and remove those for you from woocommerce because you clearly made a mistake.
If all you want is product data from LightSpeed to feed into woocommerce and keep your inventory levels in sync, then this plugin is good enough.
As someone who has worked with LightSpeed for what feels like eternity, but is really only like seven years, my advice to you would be to stay away from it.
But, then again, I thought I was out and then I got sucked back in.

Reddit Anonymous User

Lightspeed 04

August 20, 2019

Bigcommerce has an integration with Lightspeed via Modern Retail, and in addition has eBay / Amazon built-in (no need for apps or integrations). We work with them a lot to build stores for clients – they’re one of the better solutions on the market for any B&M / Online sales combination.

Reddit Anonymous User

Lightspeed 05

August 20, 2019

I’ve spent the last several months wrestling with Lightspeed eCom. We’ve been using the POS software in-store for years. Unfortunately eCom is still very unfinished. As a standalone system, eCom might not be so bad, but using it in conjunction with Lightspeed OnSite is an absolute nightmare. Basically it needs at least another 6-12 months in the pipe before it’s close to being ready for release.
Shipping integrations don’t work correctly. Product weights are not added together and taken into account when the store calculates the shipping charge, so customers will always be charged for the minimum size package to their destination. If you want to ship internationally with the one included integration, EasyPost, you will need to make sure you have HS codes for every product. Your only options are to set up all the shipping options manually or use EasyPost, which adds a surcharge to every shipment.
We have a ton of other problems to do with the connection to our in-store Lightspeed OnSite POS system. Orders won’t download, photos won’t upload, product descriptions don’t upload correctly, taxes don’t transfer correctly, etc. If you plan to use eCom on its own, it definitely wouldn’t be as bad, but it’s still a very new product with a ton of problems. As users of the previous Lightspeed webstore, they all but forced us to switch to the new system. Basically we would have had to hire a third party company to host our store, as Lightspeed would discontinue it if we didn’t “upgrade” to eCom.

Reddit Anonymous User

Lightspeed 06

August 20, 2019

I have experience with lightspeed and Amazon. I would update inventory manually by doing an inventory report from lightspeed and then importing that into an amazon feed file and uploading. I use Joelister to sync amazon inventory with eBay. There are probably other solutions but this is what I came up with.

Reddit Anonymous User

Lightspeed 07

August 20, 2019

I haven’t worked with Kosmo or nChannel, but have had a decent experience using Accumula to sync Lightspeed and Shopify.
It’s also worth considering that Lightspeed eCom is still very new (even though it was an existing platform that LS acquired). If you haven’t already, you might check with their support team on what solutions they know are in the works for integrating those other marketplaces.

Reddit Anonymous User

Lightspeed 08

August 20, 2019

I’m setting up our new POS system with Lightspeed and setting up our webstore through their eCom platform. I’ve been disappointed with the available Apps they have for eBay & Amazon integration, however. I see that nChannel and KosmosCentral eSync both work with Lightspeed, but I’m unsure of how well they actually work.

Reddit Anonymous User

Lightspeed 09

August 20, 2019

Had a horrible experience with Vend, although years ago so can’t speak to how it is today.
We use Lightspeed, and although their sales people are not amazing (so many calls and so pushy), the product works very well.

Reddit Anonymous User

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